KONICA MINOLTA

About Konica Minolta

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About Konica Minolta

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Risk Management

Risk Management System

Konica Minolta has established a management system in which the President and CEO of Konica Minolta Holdings is responsible for risk management and crisis management. In April 2010, the company strengthened its system for assessing a range of possible risks without serious omissions and developing full countermeasures. A system was also established for reporting and issuing instructions during a crisis.

Building a Risk Management System

The executive officers of Konica Minolta Holdings are responsible for various risk.

The executive officers of Konica Minolta Holdings are responsible for managing strategic risk, operational risk, financial risk and so on. They identify and evaluate risks and develop and monitor countermeasures in their respective spheres of management. In addition, the Risk Management Committee, chaired by an executive officer appointed by the Board of Directors of Konica Minolta Holdings (currently the President and CEO), is convened periodically or as necessary. The Committee examines the risks identified by each executive officer as well as the countermeasures in place and checks that the risk management system is functioning effectively, making revisions where necessary.

Building a Crisis Management System

Established a system for minimizing the business and social impact of crises

Konica Minolta has established a system for minimizing the business and social impact of crises that may arise from a range of risks, by taking prompt and appropriate action and by releasing information. The Crisis Management Committee, chaired by the executive officer for crisis management appointed by the Board of Directors of Konica Minolta Holdings, discusses and formulates crisis countermeasures and procedures for action.
Furthermore, the emergency contact system has been enhanced to enable the President and CEO of Konica Minolta Holdings, in addition to the executive officer for crisis management, to assess the situation and take decisions quickly. A system has also been established to enable the President and CEO to take leadership in critical areas in a crisis.

Factors and Examples of Crisis Risks (excerpts)
  Factors Examples
1 Defective products, recalls, product liability lawsuits Design errors (faulty products, health hazards), errors in manufacturing processes (faulty products, foreign substances contained in products) etc.
2 Defective services Inappropriate explanations, discriminatory attitudes toward customers etc.
3 Personnel-related problems Ambiguous performance evaluation standards, unfair transfer, human rights infringement such as employment discrimination and harassment, crimes/scandals involving employees etc.
4 Labor-related problems Labor disputes, unfair labor practice, child labor, forced labor, occupational health hazards, employee death or suicide caused by overwork etc.
5 Corporate negligence Pollution (soil, wastewater, odor), industrial accidents (health and safety hazards, accidents) etc.
6 Company's unethical conduct Contacts with illegal groups, scandals, internal disputes, M&A etc.
7 Inappropriate decision-making on management and marketing Risks involved in investments, loans, bonds and transactions; excessive competition etc.
8 Corporate crimes Illegal acts (violation of Antimonopoly Act, Premiums and Representation Act, Subcontract Act, Tax and Commercial Laws etc.)
9 Intimidation and other crimes committed against the Company Obstruction of business (inserting foreign substances in products etc.), robbery, subversive activities etc.
10 Economic and social disturbances Oil crises, major power failure, sharp decline in stock prices etc.
11 International/political upheavals War, coups, trade conflicts etc.
12 Disasters and epidemics Earthquakes, storms and floods, fires, epidemics etc.
13 Rumors concerning management instability Incorrect information by mass media, spreading rumors through various channels, including the Internet etc.

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