Service & Repair

Service & Repair

Calibration & Certification:

Inspection and calibration service is installed to the Konica Minolta service system to give the customer the highest possible security that his Konica Minolta instrument shows correct readings. Also in ISO 9001 it is pointed out that quality control systems must be maintained in a specified interval. Companies which are certified by ISO 9001 need a proper inspection and certification of the used measuring instruments. The certificate must show the inspection data and the traceable standards which were used to capture this data. For Konica Minolta instruments, all this data is included in our certificate form. Also 3D instruments are checked by utilizing special certified 3D charts. As also for 3D measurements the size is the important issue, these instruments can be verified on the charts, which have a defined dimension. As dimensions may change for different temperature levels, all measurements are performed in temperature controlled environment.

Value Plus:

With the Konica Minolta Value Plus Program, you know that your color, light and imaging instrument will operate at peak performance. This translates into significant savings for your company. If your unit is already out of warranty, there will be an initial (fee-based) inspection to qualify for the VPP. Upon signing up for this program, you receive the following benefits for one full year (after your original warranty expires).

• Unlimited repairs, with cost of all parts and flat rate labor covered
• Engineering updates automatically incorporated into your instrument
• Calibration and certification (NIST traceable certification applicable to certain product models)
• Preventive maintenance
• A loaner provided to you if and when extensive repairs are deemed necessary (usually a rare occurrence)
• Expedited service at no extra cost
• Return shipping of your serviced instrument via UPS 2nd day
• Telephone technical support
• A set of batteries if necessary

For pricing information regarding Calibration certification, Value Plus Programs and repairs please contact our service department at (888) 473-2656 or (201) 236-4300 / FAX (201)785-2490.

• 
• 
• 
• 
• 
• 
• 
•