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Blue Moon Lifecycle Solutions

Blue Moon Completes the Solution

For Konica Minolta, customer support is not just about fixing equipment when it breaks.  We drive customer satisfaction by how we support our customers when their imaging systems are working perfectly.  For this day to day added-value support, we provide our Blue Moon Lifecycle Solutions, designed to minimize downtime, maximize productivity, and eliminate risk throughout the imaging system lifetime.

  • AeroRemote™

    AeroRemote Service Cover

    AeroRemote™ is a cloud-based, real-time monitoring service for AeroDR® Systems that detects and reports critical and ongoing performance issues. AeroRemote allows you to act on urgent situations immediately and address potential system or user issues before they become problems.

  • Blue Moon for DR

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    Blue Moon for AeroDR® goes beyond typical warranty and equipment servicing with ongoing support—both on-site and remote—technical assistance and applications training, so you can minimize downtime, maximize productivity and eliminate risk throughout the AeroDR product lifecycle. Whether you choose Blue Moon Elite, Select, or Basic, there’s a right-sized plan to meet your needs.

  • Blue Moon for CR

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    At Konica Minolta Healthcare Americas, we provide the most reliable CR solutions available today. Our high customer satisfaction rating is based on supporting you throughout the lifecycle of your equipment, not just when it breaks. That’s why our Blue Moon Lifecycle Solutions are designed to minimize downtime, maximize productivity and eliminate risk throughout the lifetime of your Konica Minolta Computed Radiography system.

  • Blue Moon for Integrated DR Systems

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    Blue Moon for Integrated DR Systems — A comprehensive Lifecycle Solution designed to minimize downtime, maximize productivity,and eliminate risk throughout the lifetime of your Konica Minolta Integrated DR System.

  • Blue Moon for Ultrasound

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    At Konica Minolta, high customer satisfaction is a top priority. It’s not just about fixing equipment when it breaks; it’s also about what we do when it doesn’t. Supporting customers when their equipment is working perfectly fine is important to our company—and your facility. Konica Minolta’s new Blue Moon Ultrasound Lifecycle Solutions are designed to enhance economic value by minimizing downtime, maximizing clinical productivity, and eliminating risk throughout the imaging system lifetime.


  • "I want to thank your team and service department for an excellent install and for addressing the many needs of our academic radiologist. Your service folks are professional, prompt and accurate, the unit is reliable and user friendly and we can also say we have seen significant growth in our x-ray volumes since the installation of our DR Unit."

    Elliot Vazquez, CRA
    Jefferson Outpatient Imaging

©2014 Konica Minolta Healthcare Americas, Inc.

AeroDR®, AeroSync®, DRYPRO®, FlexDR®, IMAGEPILOT®, informity®, IQUE®, PrintLink®, REGIUS®, SONIMAGE®, and Xpress CR® are registered marks of Konica Minolta Healthcare Americas, Inc.

AeroRemote™, KDR™, SKR™, SNIBLE™, SNV™, T2HI™, VIRSERBEST™, VIZION™, EXA™ and OPAL-RAD™ are registered trademarks of Konica Minolta Healthcare Americas, Inc.

AeroDR®, AeroSync®, DRYPRO®, FlexDR®, IMAGEPILOT®, informity®, IQUE®, PrintLink®, REGIUS®, SONIMAGE®, and Xpress CR® are registered marks of Konica Minolta Healthcare Americas, Inc.

AeroRemote, KDR, SKR, SNIBLE, SNV, T2HI, VIRSERBEST, VIZION, EXA and OPAL-RAD are registered trademarks of Konica Minolta Healthcare Americas, Inc.