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About Konica Minolta
Viewing CSR efforts as an integral part of the Group's management, Konica Minolta strives to live up to the trust and expectations of society by actively engaging in activities that fulfill its responsibility for preserving the global environment as well as for its various stakeholders.
Konica Minolta has adopted “the creation of new value” as its management philosophy. This term refers not only to the values of a product's convenient function or usability, but also to the fact that the Group seeks to identify and realize the values needed by the times in which we live, based on the three dimensions of the economy, the environment, and society.
Based on this management philosophy, the Konica Minolta Group Charter of Corporate Behavior was established to provide guidelines by which Konica Minolta would transform itself while interacting with society and work to make more contributions to society. Each and every person that works for Konica Minolta is developing CSR efforts through various aspects of the company's business activities in accordance with the Charter of Corporate Behavior

| Stakeholders | Responsibilities to stakeholders | Main approach | |
|---|---|---|---|
| Customers | Konica Minolta has operations throughout the world. It is comprised of separate group companies in charge of different lines of business to serve different clients. The group's clients in its key lines of business are as follows: * Business technologies business: General enterprises, printing companies and government agencies * Optics business: Information technology and electronics enterprises * Healthcare business: Hospitals, clinics * Sensing business: Manufacturers and other general enterprises |
* Providing highly reliable products and services - Improve product quality, ensure product safety - Ensure stable operation of products - Ensure stable supply of products * Increasing customer satisfaction - Expand the solutions business - Strengthen service and support |
* Improving product quality and safety * Strengthening the ability to provide solutions to customers * Providing useful products to meet needs * Distributing information to customers * Sharing information at trade shows, etc. |
| Business Partners | Konica Minolta procures raw materials, parts, and components from different companies depending on the types of business. Over 90% of these suppliers are located in Japan, China, and elsewhere in Asia. | * Instituting transparent and fair business practices * Implementing CSR throughout the global supply chain (human rights, workplace safety and health, environmental protection, etc.) |
* Ensuring thorough compliance * Promoting CSR throughout the supply chain * Improving customer satisfaction through collaboration with business partners * Emphasizing low environmental impact in procurement |
| Shareholders and Investors | Konica Minolta has 29,991 shareholders. The breakdown highlights relatively high ownership by institutional and foreign shareholders; foreign shareholders own a combined stake of 44.4%, while Japanese financial institutions own 39.6%. (As of the end of March 2011.) | * Ensuring fair and proper return of profit * Respecting shareholder voting rights * Implementing fair and proper disclosure of financial information * Implementing global IR activities |
* Strengthening IR activities - Expanding dialogue opportunities between top management and investors - Enhancing the company's IR website - Promoting global IR activities |
| Employees | Konica Minolta employs 35,204 people worldwide, with 35% of the workforce located in Japan, 26% in China and elsewhere in the Asia-Pacific region, 21% in North and South America, and 18% in Europe. (Figures are based on total regular employees of consolidated companies, as of the end of March 2011.) | * Respecting human rights, eliminating discrimination * Respecting diversity * Fostering and making the most of personnel * Ensuring workplace safety and health |
* Fostering and making the most of personnel * Promoting diversity * Promoting occupational safety and health * Surveying employee attitudes |
| Local and Global Communities | Konica Minolta has operations in some 40 countries across the globe, and acts as a responsible member of every community where it operates. | * Developing social contribution programs that make the most of the group's business expertise * Implementing activities to address local needs |
* Implementing global social contribution activities * Implementing local social contribution activities * Encouraging employees to volunteer in their communities * Sharing information via facility tours and briefings |
| Global Environment | As a manufacturer, Konica Minolta engages in various operations that impact the environment, for instance generating CO2 emissions, which contribute to climate change, using materials derived from petroleum, which is a dwindling natural resource, and affecting ecosystems in various ways. | * Preventing global warming * Supporting a recycling-oriented society * Reducing the risk of chemical substances * Restoring and preserving biodiversity |
* Implementing the Medium-Term Environmental Plan - Reducing CO2 emissions throughout the product life cycle - Reducing use of petroleum-based resources - Strengthening management of chemical substances - Making specific plans for ecosystem conservation |
Konica Minolta Holdings, Inc. has an executive officer in charge of CSR, who is responsible for CSR activities for the entire Group. The Corporate Social Responsibility Division implements CSR management across the Group. The division promotes CSR activities globally, while establishing Group policy relating to the environment, safety and quality management, constructing systems for these purposes, and managing progress made. The following conferences are chaired by the head of the Corporate Social Responsibility Division: Environmental Manager Conference, Safety and Health Manager Conference, and the Quality Assurance Manager Conference. These meetings are held, in principle, each quarter to promote and check progress made on plans for each fiscal year, and to exchange and investigate information relating issues at each Group company.
Progress made on Corporate Social Responsibility Division activities is reported each week by the general manager of the division to the executive officer in charge of CSR. At that time, the general manager also reviews the measures and makes proposals. Important matters are brought before top management meetings when needed to ensure that CSR is integrated into overall management.

In December 2008, Konica Minolta signed the United Nations Global Compact. The Global Compact identifies ten universal principles on human rights, labor, the environment, and anti-corruption, and requires companies around the world to support and abide by these principles.
The signing of this agreement reaffirms Konica Minolta's commitment to pursuing its efforts in corporate social responsibility. Guided by these ten principles, as well as its management philosophy and the Charter of Corporate Behavior, Konica Minolta aims to further advance its Group-wide efforts to help achieve the sustainable development of societies, not only by complying with relevant laws and regulations, but also promoting its CSR procurement and global environmental activities.
Konica Minolta Holdings, Inc. is a member of Nippon Keidanren (the Japan Business Federation) and respects its Charter of Corporate Behavior and the Implementation Guidance for Charter of Corporate Behavior (Version 6).
Konica Minolta's CSR activities have received high marks from international rating organizations and other entities, as well as numerous awards.