Annual Report 2012

Giving Shape to Ideas

Review of Operations

  • Review of Operations[
  • Business Technologies Business
  • /
  • Optics Business
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  • Healthcare Business
  • ]

Sales and income increase

Development of Global Major Accounts (GMA) in the office field progressing smoothly


Although the sales volume of the bizhub series monochrome A3 MFPs was only on par with the previous fiscal year, sales volumes of the bizhub color MFPs increased in all regions—Japan, the U.S., Europe, and Other regions including Asia—, resulting in increased total sales of A3 MFPs year on year. In OPS (Optimized Print Services), which is a growth area for the field, the strengthening of the global sales structure was a success, and we entered into multi-year contracts for the management of office equipment with 15 companies including the major automobile manufacturer BMW and NASA. In addition, we also promoted the expansion of our IT services network in Europe and the U.S. by purchasing a total of 10 IT service providers in the regions, with the aim of expanding operations to the IT services business in which future growth is anticipated. We also launched the bizhub C754/C654 color models as high-end models of the series in January 2012, further reinforcing product competitiveness in the field.

New color equipment drives growth in the Production Print field, sales exceeding 100 billion yen


The three color models of the new bizhub PRESS series, C8000/C7000/C6000, sales of which commenced from the fall of 2010, performed well in the in-house printing and digital commercial printing businesses, and the sales volume of color equipment greatly increased year on year in Japan, the U.S., Europe, and Other regions including Asia. Because monochrome equipment also performed better than the previous fiscal year primarily in overseas markets, sales for the field increased to a scale exceeding ¥100 billion.

This resulted in sales for the fiscal year in the Business Technologies Business of ¥547.5 billion (YoY +1.5%). Excluding an adverse effect of exchange rates due to the strong yen equivalent to ¥24.4 billion, the increase was approximately 6.0%. Operating income was ¥39.4 billion (YoY +5.4%) and while we experienced problems in procurement of parts due to the impact of large-scale natural disasters such as the Great East Japan Earthquake and flooding in Thailand, we strove to reduce the impact on sales to a minimum and realized an increase of both sales and income despite the strong yen.

Net sales, operating income, and operating income marginSales of the A3 MFP for office use (units)
Production Print sales (units)Non-hardware sales (excl. currency exchange rate effects)