Managing Occupational Safety and Health
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Konica Minolta's Approach
Background and Issues
Workplace accidents put employee safety at risk. They can also affect the neighboring environment, and if serious enough, they can threaten business continuity. Konica Minolta recognizes that preventing workplace accidents and creating workplaces where employees can work safely and confidently is a critical management issue.
Konica Minolta believes that the foundation of corporate management lies in the maintenance and promotion of workplace safety and health for every employee. The company aims to build a healthy, safe and supportive workplace environment by implementing occupational safety and health initiatives that emphasize daily preventive actions.
Key Measures and KPIs
Preventing occupational accidents
|Serious accidents*||0||Maintain 0 each fiscal year||Fiscal
|Major business losses (yen)||0||Maintain 0 yen each fiscal year||Fiscal
- * Serious accidents:
- (1) Death, disease requiring a long recovery period (or the possibility thereof), an injury resulting in a disability (or the possibility thereof), or a specific contagious disease
(2) An accident resulting in the death or injury of three or more workers during work at one point or the contraction of a disease (including accidents not accompanied by lost worktime)
Improvement of the Rate of Lost-Worktime Injuries
Frequency rate of lost-worktime injuries* in the three-year period of the Medium-Term Business Plan:
FY2020–2022: Reduce to 0.15 or less by FY2022
(By backcasting from a goal of 0.1 or less by 2030, a new plan was prepared and a revised target value was set.)
|Average in Fiscal
|Rate of lost-worktime injuries||0.23||0.17||0.21||0.19||0.15||Less than 0.10|
- Frequency rate of lost-worktime injuries: The number of persons absent from work per one million total actual working hours for current employees
Occupational Safety and Health Management System
The basic policy is: "The Konica Minolta Group believes that the very foundation of corporate management is maintaining and improving the safety of workplaces and the health of all employees. We will strive to ensure healthy, safe and supportive workplace environments by implementing occupational safety and health initiatives that emphasize daily preventive activities." Based on this policy, the Group is promoting activities and initiatives with the following basic approach: "promoting continual improvement of occupational safety and health issues based on quantitative evaluation and analysis of effects and impacts, using various types of data on occupational safety and health.” The Occupational Safety and Health Management Regulations aim to ensure the health and safety of everyone working in the Group (officers, employees, contract employees, employees dispatched from an agency, and part-time employees) as well as Group service providers (staff contracted from other companies and commissioned businesses providing services within the Group).
The Konica Minolta Group's safety and health management system is shown in the figure below. Appointed by the President and CEO of Konica Minolta, the Group Safety and Health Officer (Executive Officer) recommends the appointment of the persons responsible for safety and health promotion in each business division, as well as the Safety and Health Committee members at each site. Group meetings of persons responsible for safety and health, including an industrial physician, are held, and policy decisions and progress checks are made on measures to promote health and safety. In addition, the company regularly performs internal audits of activity plans and progress at each site and group company, when necessary, such as after an accident, and provides instructions for improvement.
Each site in the Konica Minolta Inc. and group companies in Japan have established a Joint Labor-Management Safety and Health Committee that meets once a month as an organization to promote enhancement of occupational safety and health. The committee is composed of, in accordance with the law, a general health and safety manager, a safety manager, a health manager, and an industrial physician as well as members from the company and labor union. Half of the members are appointed based on the labor union's recommendations. In addition, safety and health management in business promotion is carried out in the form of a Safety and Health Promotion Committee in each business division. When major safety and health problems or concerns are identified, they are reported immediately to the Group safety and health manager and instructions for correction and countermeasures are issued to the Group Safety and Health Management Secretariat. The Secretariat considers/examines the content and works with the relevant division to implement it and then disseminate it throughout the Group.
In addition, the company has a complaint handling system concerning occupational health and safety. The system involves the Safety and Health Committees and the Safety and Health Promotion Committees interviewing employees concerning incidents, information concerning defects and improvement proposals. Approximately 50 people across the entire Group are engaged as full-time staff for occupational safety and health.
Konica Minolta Group Occupational Safety and Health Management System
All group companies in Japan and the Group’s main production companies outside Japan have adopted an occupational safety and health management system. Some group companies have obtained external certification, ISO 45001. Even companies that have not obtained external certification run and manage safety and health activities in line with their own systems based on the Ministry of Health, Labor and Welfare’s Guidelines on Labor, Safety and Health Management Systems, which comply with the ILO Guidelines on occupational safety and health management systems. On an employee-number basis, 13% of the Group’s global workforce is in a worksite that has acquired external certification (as of March 31, 2021).
The management system targets employees, including temporary employees, but Konica Minolta asks that subcontractors stationed on site and contractors cooperate with safety and health activities through regular safety and health liaison meetings held by site health and safety committees.
Legal compliance management for management systems covers the following Japanese laws and regulations: the Industry Safety and Health Act and related regulations (Ordinance on Industrial Safety and Hygiene, Ordinance on Health Standards in the Office, Ordinance on the Prevention of Organic Solvent Poisoning, etc.), the Labor Standards Act and related regulations (Ordinance of Labor Standards for Women), and other safety and health-related laws (Fire Defense Law, High Pressure Gas Safety Act, Poisonous and Deleterious Substances Control Act, etc.).
|Konica Minolta Optical Products (SHANGHAI) Co., Ltd.||Nov. 10, 2009||Mar. 11, 2021||ISO45001:2018|
|Konica Minolta Business Technologies (Dongguan) Co., Ltd.||Aug. 13, 2020||Nov. 27, 2021||ISO45001:2018|
|Konica Minolta Opto (Dalian) Co., Ltd.||Dec. 8, 2020||Dec. 7, 2023||ISO45001:2018
|Konica Minolta Business Technologies (Malaysia) Sdn. Bhd.||Jan. 16, 2015||Jan. 15, 2024||ISO 45001:2018|
Preventing Accidents During Working Hours
Strengthening and Continuously Carrying Out Risk Reduction Efforts to Prevent Occupational Accidents
During the three-year period of the Medium-term Business Plan (FY2020–2022), the Group will implement a variety of measures to prevent accidents from occurring during working hours, with the goal of reducing the rate of lost-worktime injuries to 0.15 or less by 2022. With the occupational safety and health management system (OSHMS) and the organization of safety and health committees serving as the cornerstones, the Group works through the PDCA cycle, focusing on general risk management to deal with business changes and daily activities that create a culture of safety in which the company, organizations (divisions) and individuals work together.
Konica Minolta’s Safety and Health Initiatives
As a rule, any accidents that occur within the Konica Minolta Group are recorded in an accident database system within 24 hours, and the information is shared.
In fiscal 2020, there were no serious accidents.*1 However, there were 9 accidents causing absence from work (involving 3 men and 5 women in Japan and 0 men and 1 woman outside Japan). The frequency rate of lost-worktime injuries*2 was 0.27 in Japan and 0.04 outside Japan, for a total of 0.17. The accident severity rate*3 was 0.0071 in Japan and 0.00007 outside Japan.
According to the Survey on Industrial Accidents by Japan's Ministry of Health, Labor and Welfare, the average frequency rate of lost-worktime injuries in fiscal 2020 was 1.21 in the Japanese manufacturing industry, and was 0.52 in the Japanese electrical machinery and equipment manufacturing industry. Konica Minolta has been maintaining a rate below this industry average.
- Serious accidents:
1. Death, disease requiring a long recovery period (or the possibility thereof), an injury resulting in a disability (or the possibility of a disability thereof), or specific contagious diseases
2. Accidents that cause three or more employees at one time to suffer on-the-job death, injuries or diseases (including accidents that do not cause absence from work)
- Frequency rate of lost-worktime injuries: The number of persons absent from work per one million total actual working hours for current employees
- Frequency rate of accidents causing absence from work: The total number of days absent from work per 1,000 total actual working hours for current employees
Safety Management Indicator
In fiscal 2017, the Konica Minolta Group adopted “Unsafety Marks” as a new safety management indicator tailored to Konica Minolta's business operations. It was created with reference to the best practices of leading manufacturers in terms of safety. Each accident including not only those causing absence from work but also those not causing absence from work, commuting accidents and even fires and explosions, is assigned a numerical value based on the type and severity. The values for all the accidents are then totaled to obtain a score for the safety level of a site. Low Unsafety Marks indicates a high level of safety. The purpose is to use this indicator to identify and analyze the causes of accidents, in order to help prevent accidents from occurring or reoccurring. In fiscal 2020, Konica Minolta set a medium-term target of a 35% reduction in fiscal 2022 compared to a benchmark average annual unsafety score for accidents in the Konica Minolta Group from 2017 to 2019, and the target for fiscal 2020 was 10% reduction. With environmental changes brought about by COVID-19, the actual reduction was 30%.
In fiscal 2021, Konica Minolta reviewed the details and results of its safety promotion activities in fiscal 2020. Based on the new safety promotion activity plans and measures that were prepared in light of changes in the environment such as the increase of remote work, the Unsafety Mark target values will be reset and managed.
Providing Safety Training
The Konica Minolta Group conducts grade-specific employee education both in Japan and overseas. Safety training is provided for all employees at the time of recruitment or task modification, as well as safety training for newly appointed assistant managers and managers, respectively.
In each workplace concerned, the company conducts training in hazardous materials safety based on the Fire Service Act, training in high-pressure gas safety, training in machinery and equipment safety, and so on. Safety training is also given for especially high-risk work, covering topics such as preventing fires, explosions and forklift accidents.
Safety Mental Refresh Education
Beginning in fiscal 2017, Konica Minolta began offering a short (five minutes per session) “refresh” course to remind employees to be aware and take the initiative to protect their own body, and the company will continue to provide this training. In fiscal 2020, this “refresh” course was given in a monthly e-learning format to around 12,000 employees of Konica Minolta, Inc. and group companies in Japan with the aim of improving safety awareness among employees. The production companies in China share a Group Safety Monthly Journal that has been translated into English and Chinese and share information on any accidents that occurred that month. Countermeasures are carried out for every issue to prevent accidents from occurring. In addition, companies also provide education based on video materials―case studies on accidents that have occurred in the Group created by the safety personnel―as part of the sites’ ongoing efforts to raise safety awareness.
Safety Dojo Education
Safety Dojo is an initiative that it began in fiscal 2014, primarily at production sites outside Japan, with the purpose of preventing accidents by allowing employees to experience the fear of accidents through simulated experience of mock accidents involving being dragged into rotators, pulled into V belts, or caught in cylinders. The program was rolled out throughout Japan in fiscal 2017, and it was implemented at all production sites in Japan in fiscal 2018. This initiative was continued in fiscal 2019, and a new realistic training program using virtual reality technology that provides a virtual experience of danger was launched. Following its launch in Japan, it is being expanded to manufacturing plants in China starting in fiscal 2020.
Traffic Safety Measures and Education Using Drive Recorders
Konica Minolta Japan promotes eco-driving and safe driving by installing drive recorders in all sales cars and monitoring driving conditions. This has succeeded in reducing traffic accidents.
In addition, videos of near misses caught on the drive recorders are shared in traffic safety courses held at Konica Minolta sites throughout Japan as examples that hit close to home.
This has been effective in reducing traffic accidents. In fiscal 2020, Konica Minolta carried out traffic safety courses twice by streaming traffic safety videos online to reduce risk of COVID-19 infection.
Initiatives to Share Near Misses (Voluntary Activity)
In fiscal 2017, each site in Japan made and shared maps of dangerous spots near the site, as indicated by employees, with the aim of eliminating commuting accidents. Having done so, some sites were able to reduce the number of commuting accidents to one-tenth that of the number in fiscal 2016. The results of this activity were announced at the 76th Japan National Industrial Safety and Health Convention in fiscal 2017.
In fiscal 2018, an online questionnaire database into which employees can enter information was used to share dangerous spots on worksite premises (stairs, corner blind spots, etc.), and the information was then used in countermeasures. This initiative continued in fiscal 2019 in order to help reduce accidents while walking onsite (tumbling over or falling down stairs, etc.) and commuting. In fiscal 2020, remote work continued due to COVID-19, and e-learning was implemented to make employees aware of safety when working from home.
Strengthening Safety Management
Strengthening Safety Management through the Konica Minolta Group’s Globalization and by Responding to Business Changes
Meetings of Personnel Responsible for Health and Safety in China
Since fiscal 2014, Konica Minolta has been strengthening safety and health, including health management, by holding meetings (twice per year) of personnel responsible for health and safety in China at all subsidiaries and affiliate companies, including companies involved in production, sales, development, and their overall administration. The benefits obtained from the meetings included sharing of the current safety and health status and initiatives of each company, making requests to Konica Minolta for support with equipment safety measures, discussion of issues such as the health challenges of expatriate personnel resulting from differences in lifestyle habits, climate, and environment, and making resolutions on policies and measures for improvement. Production sites in Malaysia became members beginning in 2019, and the company is working to expand the meeting system.
Strengthening Overall Risk Management on Occupational Safety and Health
Overall risk management on occupational safety and health is a system for comprehensively assessing and reducing the risks that could result from new equipment, chemical substances, personnel, and procedures when business changes are made. In addition to conventional equipment safety, in fiscal 2016, Konica Minolta started expanding a system of collaboration among workplaces company-wide to assess risks from a wide range of perspectives, including health problems caused by chemical substances and fires caused by explosions. The company is continuing to expand this system while enhancing its content.
Creating a Culture of Safety: Reinforcing Initiatives with Company, Organizations and Individuals Working as One
Konica Minolta recognizes that measures to improve individuals’ safety awareness and bottom-up measures alone are not enough to reinforce a culture of safety. In order to foster a culture of safety, the company, organizations (divisions) and individuals are all working together to strengthen initiatives. The company, for its part, is sharing a message highlighting top management’s strong commitment to safety with employees (delivering a message from the officer in charge of safety and all business division heads during safety month in July). The organizations (divisions) promote safety activities at the organization level, led by division heads and held once every quarter. Meanwhile, measures are taken to ensure that individuals become accustomed to taking safety action independently through e-learning and education programs that provide a virtual experience of danger (using virtual machines and virtual reality technology).