Human Capital
Health & Productivity Management
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Konica Minolta's Approach
Background and Issues
Employee motivation, engagement, and leadership are based on the physical and mental health of employees.
Konica Minolta believes that improving the “quality of health” improves the "quality of work" and the "quality of products and services" and increases the added value of the Company.
Konica Minolta recognizes that promoting the physical and mental health of employees and improving organizational health score to improve productivity and performance is an important management issue.
Vision
Konica Minolta promotes health & Productivity management by fostering a “health-first” corporate culture based on the recognition that employee health is the foundation of everything it does. We view our employees as an important management asset, and seek to increase corporate productivity and dynamism and achieve sustainable growth as a company by improving the physical and mental health of individual employees.In addition, we measured the ratio of positive responses about the Company, management, and superiors based on the theory that “the amount of perceived organizational support for health (=POS-H: Received Organizational Support-Health) by employees positively correlates with performance.” We are making improvements toward the goals we have set.
| Issue | Percentage of Positive Responses | ||
|---|---|---|---|
| Results | Targets | ||
| FY2022 | FY2023 | FY2025 | |
| Provides sufficient opportunities and programs for healthy living | 81.8% | 84.5% | 83.6% |
| Views employee health as an important management goal | 84.2% | 86.3% | 87.5% |
| Supports a healthy lifestyle | 75.8% | 79.4% | 82.8% |
Note: In the disclosure for fiscal 2023, there was an error in the results for fiscal 2022, so they have been corrected.
Key Measures and KPIs
Initiatives During the Medium-Term Business Plan (FY2023-FY2025)
We seek to achieve our vision by quantifying and promoting improvements in organizational health and reducing presenteeism and absenteeism (*) to improve corporate productivity and dynamism.
| Results | Targets | ||||
|---|---|---|---|---|---|
| FY2022 | FY2023 | FY2023 | FY2024 | FY2025 | |
| Percentage of workplaces where stress levels exceed the appropriate range* | 13.3% | 5.3% | 12.5% | 11.3% | 9.3% |
| Average score of the organizational health survey results (10-point scale) | 6.1 | 6.3 | 6.4 | 6.9 | 7.7 |
* Workplaces with stress levels that exceed the appropriate range: Workplaces with a total health risk of 120 or higher in stress check (A total health risk of 100 is the national average)
| Results | Targets | ||||
|---|---|---|---|---|---|
| FY2022 | FY2023 | FY2023 | FY2024 | FY2025 | |
| Percentage of employees with moderate or greater impaired work function due to health problems | 18.2% | 18.2% | 17.1% | 16.1% | 15.1% |
* Presenteeism: A condition in which an employee is present at work, but their performance is declining due to some physical disorder. It is evaluated using the Work Functioning Impairment Scale (WFun), a survey developed at the University of Occupational and Environmental Health, Japan to measure the degree of impaired work function due to health problems. In Japan, a score of 21 or higher on this survey is said to indicate moderate or greater impaired work function.
| Results | Targets | ||||
|---|---|---|---|---|---|
| FY2022 | FY2023 | FY2023 | FY2024 | FY2025 | |
| Average reduction*2 in the number of days of leave for the person on leave*3 | - | 2% increase | 3% decrease | 9% decrease | 17% decrease |
- *1
- Absenteeism: Condition of not being able to come to work due to illness or poor health.
- *2
- Percentage of reduction from FY2022 results
- *3
- Person on leave: Employee on leave of absence (unscheduled absence or leave of absence). The average number of days of leave of absence does not include fixed days off, paid vacations, and absence due to work-related injury.
Promoting Effective Management by Cultivating a Health-First Culture
Striving to create workplaces where employees can work with enthusiasm
Konica Minolta has issued a statement on health, the Konica Minolta Group Health Declaration, which sets out the principles for promoting health & Productivity management. Based on this declaration, it plans and implements policies under a single management structure (collaborative health) so that the best use can be made of Company resources and its Health Insurance Association. The Company is enthusiastically implementing health-promotion measures while practicing swift decision-making on important issues in cooperation with the health promotion group leader in the Human Resources Department, the executive director of the Health Insurance Association, and other management personnel, with the Corporate Human Resources General Manager acting as managing director of the Health Insurance Association.
Furthermore, the Company is promoting health management based on productivity-related indicators in collaboration with outside consortiums and research institutions such as Collabo-Health.
Organizational (Collaborative Health) Structure for Promoting Health & Productivity Management
In order to achieve the principles of the Health Declaration, Konica Minolta has formulated and implemented a medium-term health plan since 2014 linked to the Company’s medium-term business plan.
Since fiscal 2023, we have adopted “Well-Being 2025” with the aim of raising individual and organizational productivity and achieving sustainable corporate growth by improving organizational health and reducing presenteeism and absenteeism.
Based on the innovative approach of health investment management accounting, Konica Minolta created a strategy map that systematically organizes how the measures implemented to enhance health (health investment) have affected improvements to employees’ health and productivity, and how they led to resolutions to management issues. Konica Minolta is addressing health & Productivity management while linking it to corporate strategies.
Minimizing the Number of Persons with Health Risks
Konica Minolta is committed to improving the health of its employees in order to strengthen its talent pool, which is vital to achieving its management strategy. The Group companies in Japan and the Health Insurance Association work together to plan and implement various measures. They categorize those with health risks according to physical and mental health risks and set numerical targets with the aim of reducing the number of people in each category through employee-centered measures.
For physical health management, Konica Minolta is focusing on preventing the development of serious illness for all Group employees in Japan. In particular, as Konica Minolta bolstered efforts by occupational health staff to respond to employees with the highest health risks (health guidance and checkup recommendations), the number of such employees in fiscal 2023 was down by about 40% compared to fiscal 2020, the first year of the previous medium-term plan. Hospitalization costs per employee in fiscal 2023 increased by only 33% for Konica Minolta compared to fiscal 2013, suggesting that the measures taken to prevent serious illness have been effective, while the average in Japan (National Federation of Health Insurance Societies’ average) increased by 45%.
Employees with the Highest Health Risks
(Indexed with FY2020 as 100)
| FY2020 | FY2021 | FY2022 | FY2023 | |
|---|---|---|---|---|
| Rate of response by occupational health staff | 100% | 100% | 100% | 100% |
| Rate of checkups at medical facilities | 92% | 95% | 93% | 100% |
Trends in Hospitalization Expenses per Employee
(Indexed with FY2013 as 100)
The regular health checkup attendance rate continued to be maintained at 100% in fiscal 2023. The attendance rate of secondary checkups after health checkups for the employees with the highest health risks is always over 90%. Konica Minolta is working to improve the health checkup rate through education and events to improve health literacy, as well as strengthening its system and encouraging consultation by occupational health staff in coordination with workplace managers.
The rate of cancer screening aimed at early detection and prompt treatment of cancer are given below.
| Area examined | FY2020 | FY2021 | FY2022 | FY2023 |
|---|---|---|---|---|
| Lungs | 99.3% | 99.0% | 99.3% | 99.1% |
| Stomach* | 87.9% | 90.5% | 93.3% | 30.7% |
| Large intestine | 94.4% | 94.9% | 94.8% | 94.8% |
| Prostate | 99.0% | 99.1% | 99.2% | 99.0% |
| Breasts | 60.5% | 67.8% | 69.8% | 70.9% |
| Uterine cervix | 36.4% | 43.8% | 47.4% | 49.4% |
Note: Figures are for all employees of the Konica Minolta Group in Japan
* Stomach cancer screening: The method of examination has changed since fiscal 2023. (Until fiscal 2022, the ABC exam was performed as part of the health checkup. Since fiscal 2023, the data has been compiled based on an optional endoscopic exam at an outside medical institution with the cost covered by the National Federation of Health Insurance Societies.)
Konica Minolta works with the Health Insurance Association to conduct specified health checkups and provides specific health guidance based on the results for the prevention of lifestyle-related diseases. Starting in fiscal 2023, the introduction of group interview has led to a substantial improvement in both the initial interview rate and the interview completion rate.
The Initial Interview Rate and Interview Completion Rate in Specific Health Guidance
As part of mental health management, stress checks are conducted twice a year for all employees of the Konica Minolta Group in Japan, and more than 90% of employees participate every time (in fiscal 2023, 91% received stress checks). While allowing employees to utilize their results for self-care, Konica Minolta also classifies workplaces into four levels of stress based on the results of the stress checks and shares this status with organizational heads. Improvement measures are then devised and implemented for workplaces at Level 4, the highest level of stress. As a result, the number of Level 4 workplaces decreased in fiscal 2023 compared to the previous year, and the percentage of workers with the highest level of stress reached a record low of 8.4%. In conjunction with this, all Group managers participated regularly in an e-learning program to promote early detection and prompt response for those suffering from mental health issues through a reinforcement of managers’ employee oversight function. The participation rate was maintained at around 92%.
Survey results showed that 90% of managers responded that e-learning was beneficial. In addition, Konica Minolta plans to further strengthen its offensive approach to mental health education that is aimed at improving the workplace culture. Moreover, the Company is also engaged in workplace improvement utilizing the analysis results of the organization health survey, whose scores have a strong correlation with productivity. In fiscal 2022, the average score was 6.1, but improved to 6.3 in fiscal 2023. There was an overall trend of improvement in each question, with particularly favorable results for questions related to growth, recognition, and progress.
Konica Minolta has also established a reinstatement preparation program for employees returning to work from leaves of absence taken due to mental health problems. People in the program are provided with careful support to facilitate a smooth return to work, including at least three interviews with an industrial physician, workplace head, and the HR department during the rehabilitation period, which lasts up to three months.
As a result of these measures, the number of leave-of-absence days taken due to mental health problems among Konica Minolta, Inc. employees in fiscal 2023 declined by around 14% year on year. Furthermore, the number of new employees on leave of absence declined by 16% year on year. However, the average number of days of absence per employee, including both new and continuing absence—the KPI for absenteeism—Increased slightly. In fiscal 2024, we will take steps to reduce the number of leave-of-absence days taken due to mental health problems by further reinforcing managers’ oversight and implementing oversight in close cooperation with line personnel.
Percentage of People Taking Leaves of Absence at the Beginning of the Fiscal Year Due to Mental Health Problems (as of April 1) and Total Number of Days of Leave During Each Fiscal Year
Note: In the fiscal 2021 disclosure, there was an error in the “number of days of leave of absence,” for fiscal 2020, which has been corrected.
Measures to Address Overwork
To prevent health problems caused by overwork, Konica Minolta is taking measures to curb long working hours.
The Konica Minolta Group provides health checkups by industrial physicians to employees who have logged more than 80 hours of overtime work in a single month, or who have logged 60 or more hours of monthly overtime work three months in a row, or who have logged 45 or more hours of overtime work. These checkups prevent health problems caused by overwork and maximize performance.
As a result of these countermeasures curbing employee overwork and creating a healthy and comfortable workplace that allows for good work-life balance. In fiscal 2024, the Company aims to further reduce the number of employees working long hours, while revising the medical checkup appointment system to facilitate medical checkups for those who work long hours.
Employees’ work conditions, such as the average number of years of continuous employment, total actual working hours and percentage of employees taking paid vacations, are shown below.
| FY2019 | FY2020 | FY2021 | FY2022 | FY2023 | |
|---|---|---|---|---|---|
| Average number of years of continuous employment | 21.1 years | 20.9 years | 21.5 years | 21.1 years | 20.7 years |
| Total actual working hours (monthly average)*1 | 157 hours | 161 hours | 169 hours | 169 hours | 167 hours |
| Overtime working hours (monthly average)*1 | 13 hours | 20 hours | 26 hours | 26 hours | 25 hours |
| Percentage of paid leave taken*2 | 75.0% | 51.7% | 56.4% | 67.3% | 70.1% |
| Voluntary employee turnover rate | 3.1% | 2.7% | 3.1% | 3.6% | 3.6% |
Note: Figures are for employees of Konica Minolta, Inc.
*1. In the case of discretionary workers, excess hours for actual working hours rather than deemed working hours were calculated.
*2. In the fiscal 2023 disclosure, there was an error in the “Percentage of paid leave taken” for fiscal 2022, which has been corrected.
Promoting Health through Visualization of the Level of Employees’ Health
Konica Minolta has established indicators that show the level of employees' health visualizing the daily lifestyle increases in health awareness. The Group companies in Japan also implemented assistance programs aimed at promoting health to raise the level of employees' health.
In Japan, the Group holds walking events in which teams compete against each other in order to instill exercise and walking habits among employees, as well as exercise workshops with outside instructors. It has also introduced Asken, an application and website to improve eating habits and raise awareness. Our walking event that we hold every year always has more than 50% participation by our employees. In fiscal 2023, we conducted a program titled “Brain Activity Secrets You Should Know” focusing on the three topics of diet, exercise, and sleep for regulating brain health. In collaboration with Asken, we developed seminars providing basic knowledge and practical programs to instill this knowledge.
The implementation of a wide range of health promoting events (a total of over 10 times a year) has caused the “percentage of employees already working to improve lifestyle habits (or who want to begin working on this in the future)” to improve from the previous year and remain high in fiscal 2023. In addition to improvements in health literacy, there have been many improvements in lifestyle habits such as exercise, sleep, diet and smoking, which are the basics of health.
Percentage of Employees with a High Awareness of Lifestyle Improvement
Note: Figures are for employees of Konica Minolta, Inc.
Lifestyle Habits of Employees
Note: Figures are for employees of Konica Minolta, Inc.
*1. Percentage of employees who have a habit of “exercising for 30 minutes or more two or more times per week” or “walking for one hour or more every day” (the higher the better)
*2. Percentage of employees who feel they are not getting enough sleep
*3. The percentage of employees for which three or more of the following apply (the lower the better): “I do not consider nutritional balance,” “I eat fast,” “I eat dinner two hours before I go to sleep,” “I snack,” and “I skip breakfast.”
On a website designed to encourage employees to stay healthy, Konica Minolta shows employees a comparison of the average incidence of cardiovascular disease, stroke, and ischemic heart disease within 10 years for their specific age group based on their latest medical examination results. In this way, the Company encourages employees to improve their lifestyle habits. This system can also be accessed and utilized by employee spouses who are health insurance dependents.
Example presentation of future disease risk on the website
Moreover, as a measure against passive smoking, in the past, Konica Minolta has gradually cut back on indoor smoking areas, moved indoor smoking areas outside and held no-smoking days on the premises. In addition, the company recommends that smokers participate in smoking cessation support programs. In light of the strengthening of legislation related to smoking, Konica Minolta prohibited all smoking on its premises and during designated work hours across all group companies in Japan, collaborating closely with labor unions to prevent secondhand smoke and further reduce the smoking rate.
These measures have been successful, and the smoking rate has been decreasing year by year.
Reduction in the Number of Smoking Areas and the Smoking Rate
Note: Results for Konica Minolta Group companies in Japan
Based on an analysis of survey results to determine the main causes behind presenteeism, we have taken measures to improve neck and shoulder pain, lower back pain, eyestrain, and other physical impairments.
To verify its business effect, we intensively implemented an improvement program leveraging ICT (investment: 9.975 million yen) for a three-month period. As a result, the program alleviated symptoms, improved exercise habits, and reduced mental risks, which was equivalent, in monetary terms, to a 17.5 million yen contribution to profits, justifying the continuation of the program (annual investment: 6 million yen). A survey conducted using WFun, a method that measures impaired work functioning caused by health problems, revealed that the percentage of those with moderate or higher impaired work functioning was 18.2% in fiscal 2023.
The survey was conducted on male employees at Konica Minolta, Inc., who make up a high percentage of our employees, and found an improvement trend among those in their 20s to 40s, and a deterioration trend among those in their 50s, the largest segment. Although various presenteeism measures have shown some degree of effectiveness, we believe that deteriorating conditions due to aging continue, and we believe that more targeted interventions are necessary in the future.
Percentage of Employees with Moderate or Higher Impaired Work Functioning
Supporting Women’s Health
In terms of promoting women's advancement and enhancing health support, Konica Minolta is striving to improve the cancer screening rate with the aim of early detection and response to gynecological cancer. In addition to subsidies from the health insurance association for medical exams, the Konica Minolta Group in Japan has been improving the screening environment and preventing infection by introducing screening vehicles on its premises and increasing the number of its affiliated medical institutions. As a result, the breast and cervical cancer screening uptake rate in the Group has increased over the medium-term.
In fiscal 2023, for the convenience of our employees, we successfully increased the number of locations where they can receive their medical exam at the same time as their regular health check, and thereby achieved a record high screening rate. We will continue these efforts to fully support the promotion of women's health.
Screening Rates for Breast Cancer and Cervical Cancer
Note: Percentage of all employees of Konica Minolta Group companies in Japan receiving screening
In fiscal 2021, Konica Minolta began the trial introduction of FEMTECH*1 as a program to address women’s health issues. Female employees face health issues specific to women at each stage of their lives that could lead to declining performance and hinder their career development. Recognizing the health issues of women employees as organizational and company issues, we held a lecture providing knowledge of women’s bodies given by an expert prior to introducing the program to "properly learn correct knowledge" to ensure physical and mental health and create a comfortable work environment. We took this as an opportunity to deepen understanding in the workplace by encouraging male employees to participate as well.
When we verified the "change in work performance" of female employees before and after the introduction of the measures at the end of 6 months, we found a 23.5-point improvement in the menstrual program and a 6.2-point improvement in the menopausal program. In addition, the "change in the number of days in a month affected by menstrual and menopausal problems" showed an improvement of 2.1 days in the menstrual program and 3.6 days in the menopausal program. This has led to a decrease in the percentage of those with moderate to severe symptoms among program users (73.3% to 50.0% in the menstrual program and 33.3% to 5.9% in the menopausal program). The verified data, suggests a positive impact on work productivity as well.
Outcomes of the menstrual program
Outcomes of the menopausal program
*1 FEMTECH: A neologism formed by combining the words "female" and "technology" that refers to services and products that use technology to solve health issues faced by women.
Evaluation by External Parties
Selected as a Certified Health & Productivity Management Outstanding Organization (White 500 Company)
Based on the Konica Minolta Group Health Declaration, a philosophy that promotes health & productivity management by fostering a culture committed to "health-first," Konica Minolta recognizes that "employee health is the foundation of everything we do," and promotes collaborative health to maximize the resources of the company and health insurance association. Konica Minolta has been recognized for its “health & productivity management” initiatives that consider and strategically implement employee health & productivity management from a managerial perspective. Konica Minolta has been continuously chosen as a certified Health & Productivity Management Outstanding Organization (White 500 Company) by Japan’s Ministry of Economy, Trade and Industry (METI) from 2017 to 2024. In addition, Konica Minolta has been chosen seven times since 2015 as a “Health & Productivity Stock Selection," a joint initiative of the Ministry of Economy, Trade and Industry (METI) and the Tokyo Stock Exchange.
Five Group companies have been again selected as Certified Health & Productivity Management Outstanding Organizations (White 500 Companies) in fiscal year 2024.
In the area of human resource recruitment, Konica Minolta has been actively hiring mid-career professionals to secure industry-ready talent, rather than relying solely on the traditional mass hiring of new graduates. By effectively publicizing that Konica Minolta is a company that prioritizes health and productivity management, through various media outlets and third-party evaluations such as the "Smart Work Awards," and by strengthening recruitment activities overall, the Company was able to secure the necessary mid-career hires in fiscal 2023. This success was achieved despite fierce competition for skilled professionals, particularly in IT, and without significant impact from economic trends or recruiting conditions. In new graduate recruitment, the number of new hires for April 2024 grew by 119.0% compared to April 2023 and by 158.7% compared to April 2022.
Furthermore, managers in Konica Minolta’s Health Promotion Division listened to the issues of many client companies and are giving advice based on the measures that the Company is implementing and the results of an examination of their effectiveness. Helping companies resolve issues at their request in a support role as they address health & productivity management is expanding interaction with client companies.
Note: Health and Productivity Management is a registered trademark of Nonprofit Organization Kenkokeiei.
