Annual Report 2014

Giving Shape to Ideas

Review of Operations / Strategy

Business Technologies Business (Production Print Field)

  • 1.Fiscal 2013 Results
  • 2.Growth Strategy
  • 3.Segment Growth Potential

Providing a wider range of print services through acquired companies Sales growth in both color and monochrome units

Sales volumes of color and monochrome models saw year-on-year growth of 6% and 7%, respectively. Non-hardware1 sales were supported by emerging signs of a bottoming out in printing demand, and sales in existing businesses grew 9%, while sales in new areas, such as various print-related services, jumped 129%.

The Company also continued initiatives to capture the large-volume printing needs of major corporate customers. In Japan, we developed unique solutions by combining the on-demand output2 services of Kinko’s Japan Co., Ltd., acquired in May 2012, with office unit products and services, strengthening our marketing capabilities targeting large corporations. In Europe, we utilized Charterhouse Print Management Limited, acquired in the previous fiscal year, to offer a wider selection of production and print services for sales promotion materials.

Furthermore, we formed a capital and business alliance with France-based MGI Digital Graphic Technology S.A., which operates a unique business in such growth markets as plastic cards. This alliance is aimed at developing applications for package printing, in addition to paper output in the existing commercial printing market.

Production Print sales

Non-hardware sales growth (excl. currency exchange rate effects)


Sales growth by region (excl. currency exchange rate effects)

Non-hardware : Sources of income other than hardware, such as toner and other consumables or maintenance and other services. Includes IT services and other services in new domains
On-demand output : Means of printing or devices emphasizing instantaneousness, aimed at providing printing when needed, in just the amounts needed
  • Review of Operations / Strategy
  • 2. Growth Strategy